The Beeches UK Vacancies

Care Manager CQC

Join our Team: Care Manager CQC

Overview

As a Care Manager, you will be responsible for all aspects of day-to-day operations at our CQC supported living homes including:

  • Overseeing and being responsible for the management of the support work team and residents/young people within your units.
  • Identifying and take appropriate action according to the needs and requirements of the young people in your care, in conjunction with other parties and agencies as appropriate.
  • Leading, motivating, and managing staff and home resources to ensure high standards of service are achieved within the home, exceeding regulatory standards.
  • Managing the budget and ensure the business remains viable, and to meet and exceed the key performance indicators for people, quality, and performance.

Duties

  • Maintain positive relationships with regulatory bodies.
  • Effectively manage and monitor compliance with relevant legislative and regulatory requirements.
  • Safeguard and promote the interests of all young people and staff.
  • Strive to maintain the trust and confidence of young people and staff.
  • Respect the independence of young people and protect them as far as possible from danger or harm.
  • Balance the rights of young people and staff with the interests of society.
  • Take responsibility for your practice and learning.
  • Supervision of Support Workers under your management.
  • Monitoring of relevant TBL databases.
  • Management of health and safety of the accommodation.
  • Supervision and follow up of maintenance of accommodation.
  • Incident management, reporting, and follow up.
  • Organising and ensuring that young people’s key work sessions are completed, recorded, and distributed.
  • Organising and ensuring that young people’s weekly reports are completed and distributed.
  • Preparation of Risk Assessments/Support Plans/Follow up with LA’s re professional or strategy meetings.
  • LAC Review preparation.
  • Arranging attendance at review and other meetings.
  • Organising and recording staff and house meetings.
  • Organising out of hours rota cover, unit staff rotas, annual leave, bank holiday cover.
  • Arranging cover on shifts when staff need to support young people outside the unit.
  • Adhering to staff disciplinary procedures.
  • Building good client relationships.
  • Effective complaints management.
  • Plan and organise activities.
  • Attend training as required.
  • Attend management meetings and supervision with line management as required.
  • Work as a core staff team member undertaking overall responsibility for shifts as allocated on a rota.
  • Be responsible during shift for the main buildings, and their annexes and any other satellite establishments for which the service has responsibility.
  • Advise, support and exchange with other staff team members, seeking clarification within mutual professional respect, and ensuring the completion of all recording for the shift.
  • Liaise with night/day staff regarding issues involving young people, health and safety, security, records or recording, maintenance, room inventory, domestic household issues, health and hygiene, provision of food, or areas of concern.
  • Seek authorisation for, and distribute allocated/agreed allowances, petty cash, expenditure recording, and balancing of funds prior to hand over following shift.
  • Undertake young people’s allocation as a Key Worker within workload management involving the undertaking of such statutory requirements as may be directed.
  • Undertake the upkeep of young people’s files according to TBL standard operating procedures, reflecting good practice, intervention targets, preparation, planning, goal setting and monitoring of outcomes with the young people.
  • Complete and distribute weekly reports and other such reports as may be required from time to time.
  • Regularly review support levels as may be required, undertake assessment and recording, advise assist, and befriend as appropriate.
  • Liaise with other appropriate services which may be of benefit or required regarding an individual, specific resident group, or the young people group as a whole.
  • Complete records as required in maintaining staff team standards of good practice, communication and recoding, overall security and health and safety for all young people, staff members, and visitors to the building.
  • Attend appropriate planning, support, social work, provider meetings, statutory reviews, and staff meetings with required reports and preparation.
  • Observe issues of confidentiality specific to each young person whilst being aware of issues appertaining to collusion.

Responsibilities

  • Adhere to, and promote company policies and procedures.
  • Chair disciplinary, appeal and grievance hearings as required and implement in line with company policy and following advice from the HR Manager.
  • Agree any development and training plans for support staff under your management.
  • Provide support, supervision, and mentorship to the support staff under your management.
  • Monitor compliance within your units in relation quality assurance and health and safety.
  • Be familiar with, and promote The Beeches policies and procedures, applying all knowledge to work practices.
  • Act quickly and efficiently in emergency situations to ensure the well-being of young people and others, and to maintain the reputational integrity of the organisation.
  • Maintain clear and accurate records as required by the policies and procedures, and to ensure that all records are completed accurately and to acceptable standards.
  • Ensure Health and Safety policy and procedures are always maintained, managing any hazards and ensuring rectification where necessary.
  • Undertake developmental training where offered, and to maintain and improve knowledge and skills in the interests of achieving the aim and objectives of the organisation.
  • Liaise with external agencies as necessary.
  • Attend and take part in supervisions with line management, and help develop their own skills and work practices.
  • Be familiar with, and use, the organisation’s Whistleblowing policy in the event of any abuse, neglect, or harassment occurring within the organisation.
  • Respect the confidentiality of colleagues and young people, unless in direct conjunction with the Whistleblowing policy.
  • Act immediately to resolve any conflicts within the organisation, and to support the use of the defined procedures.
  • Carry out any reasonable requests by the senior management team, as deemed necessary to fulfil the Care Manager role.

Expectations

  • To always act in an honest and trustworthy manner.
  • To be a reliable, dependable, and punctual person.
  • To ensure that your cluster of units are kept clean, tidy and presentable at all times, and that defects and repairs are reported promptly and followed up.
  • To ensure that the Placements team are always made immediately aware of any change to the placement status of young people in your care.
  • To work openly and cooperatively with all colleagues and business partners, and to always treat them with dignity and respect.
  • To honour all work commitments, arrangements, and agreements, including attendance at meetings as required.
  • To declare any issues that could be deemed to create any conflicts of interests as soon as they arise and ensure they do not encroach or influence your professional work practice or judgements. This would include secondary jobs, relationships with colleagues, contact with rival businesses etc.
  • To avoid putting yourself or any other person at unnecessary risk.
  • To seek guidance and clarification from your line manager regarding any aspect of your role and responsibilities that you are unsure of.
  • To avoid any behaviour in work or outside of work that would call into question your suitability to be employed in the social care sector.

Job Requirements

  • Diploma Level 5 in Leadership Health and Social Care Children and Young People or equivalent, or commitment to work towards.
  • At least two years supervisor experience within a children’s home.
  • Previous experience as a Care Manager is desirable.
  • Good knowledge of CQC.
  • Good knowledge of safeguarding and legislation.
  • Strong, energetic leader.
  • Computer literate.
  • Organised and be able to multitask.

Job Context

The Beeches strives to provide services that are user friendly and sensitive to the individual needs of our residents, local authorities, and all sections of the community. It is the responsibility of all staff to work to achieve this within our ethos of service, quality, equality, and partnership. (Partnership means demonstrating a commitment to close cooperation with colleagues and joint work in partnership with our service users).

Equal Opportunities

The Beeches has a strong commitment to achieving equality of opportunity in both services to the young people placed in our care and the employment of people. It expects all employees to understand and promote its policies in their work.

Benefits

  • As well as knowing that what we do is making a positive difference to young people’s lives, you will receive fair pay and benefits as one of our employees.
  • 28 days holiday (inclusive of bank holidays).
  • Contributions into company pension scheme.
  • Free access to round the clock employee assistance programme for advice and support.
  • Opportunity to be a member of our Employee Council Forum.
  • Recommend a Friend incentive scheme.
  • Discretionary bonus scheme.

Please Note

This job description provides an outline of the duties and responsibilities involved in the post of Care Manager, but is not intended to establish a total definition of the job, which by virtue, is developmental and subject to ongoing review and improvement. If you would like an informal discussion about the role, then please call our office on 01733 344448 option 1

To apply for this role, please send your CV to hrenquiries@beechesuk.co.uk or complete the application form below.

APPLICATION FORM